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Customer Stories

From Pizza Manager to Entrepreneur: The Story Behind DoughBox Wood Fired Pizza & Pasta

From Pizza Manager to Entrepreneur: The Story Behind DoughBox Wood Fired Pizza & Pasta
September 26, 2024

Tirth Patel’s journey into the food industry wasn’t just a leap of faith; it was a carefully considered transition from managing a pizza chain to creating his own unique culinary venture. DoughBox Wood Fired Pizza& Pasta, located in the bustling financial district of Toronto, is not just another pizzeria—it’s a testament to passion, resilience, and innovation in an ever-changing market.

Recently, we had the pleasure of sitting down with Tirth to discuss how he turned his love for food into a thriving business, and what he’s learned along the way. His insights speak to the challenges and opportunities for entrepreneurs across the country, providing tangible advice.

Tell us about your business. What inspired you to start it, and what makes it unique?

I started out as a manager at a Pizza Pizza store before deciding to go out on my own. While working there, I fell in love with the food industry, but I wasn’t satisfied with the product and the business model they offered. That’s when I decided to join a different franchise, which was still in its startup phase at the time. My DoughBox Wood Fired Pizza & Pasta was their third location, and now they’ve expanded to about 30 locations in just two to three years. Our spot in the financial district was carefully chosen, and I knew it had the potential to be something special. My experience, combined with the right location, helped me launch DoughBox and bring a fresh, quality-focused pizza experience to our customers.

What do you believe are the most important qualities for a successful entrepreneur?

Resilience and patience are crucial. Every day brings new challenges, and you have to be ready to face them head-on. Hard work is essential, but so is the ability to adapt based on customer feedback. It’s important to continuously optimize and improve your offerings; if you think you’ve got everything right and don’t listen to your customers, you’ll be left behind.

What is the biggest challenge you’ve faced as a small business owner, and how did you overcome it?

The biggest challenge has been managing the high rent in downtown Toronto, especially in today’s tough economy. Our sales have been impacted by the economic downturn, and I’ve seen many restaurants close their doors. To stay afloat, we’ve had to offer more value for less, even with our premium pizzas. It’s been about finding the right balance between maintaining quality and being competitive on price. We’ve had to become more strategic, offering deals to attract a broader customer base, much like other successful brands that adapt to the market conditions.

What advice would you give to someone who is just starting their entrepreneurial journey?

My advice is to gain experience before jumping into your own business. Many people start without any experience, and while they eventually figure things out, the losses can be significant. It’s better to learn under someone else first, and only start your own venture once you have a solid proof of concept, sufficient funds, and some industry traction. Remember, having a great idea is just the beginning—execution is what really matters.

How has partnering with Driven helped your business grow and succeed? Can you share a specific example?

When we started DoughBox Wood Fired Pizza & Pasta, it was during a bad economy, and we faced numerous challenges, including delays in permits and unexpected costs. We were in desperate need of capital, which is where Driven came in. They provided the funds we needed, allowing us to stabilize and invest in marketing. This capital was crucial for our survival, giving us the runway to figure out our operations and keep the business growing. Although the high-interest rates were tough, the partnership with Driven bought us the time we needed to succeed in the long run.

The Bottom Line

Tirth Patel’s journey with DoughBox Wood Fired Pizza &Pasta is a story of determination, adaptation, and strategic growth. From overcoming economic challenges to finding innovative ways to stay competitive, Tirth’s experience offers valuable lessons for any aspiring entrepreneur. His partnership with Driven played a key role in navigating tough times, proving that the right support can make all the difference in turning a dream into a thriving reality.

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